Privacy Policy

Who we are

Summit Ridge Roofing (“we,” “us”) is a roofing contractor based in Oklahoma City, OK. This policy explains what information we collect when you contact us through our website or by SMS, how we use it, and how you can opt out.

Information we collect

When you submit our inspection form, we collect:

• Your name
• Your phone number
• Your email address
• Your property address
• A description of the roofing issue you're reporting
• Your urgency and insurance-claim status
• The date and time you opted in to SMS messages, the URL where you opted in, and the exact consent text shown to you

When you exchange text messages with us, we collect the content of those messages and the timestamps.

How we use your information

We use this information to:

• Respond to your inspection request
• Schedule and perform your free roof inspection
• Send you SMS messages about your inspection request, scheduling, and follow-up
• File and manage an insurance claim on your behalf if you ask us to
• Keep records required for our business and for compliance

SMS messaging program

By submitting our inspection form with the SMS consent box checked, you agree to receive text messages from Summit Ridge Roofing about your inspection request at the phone number you provided. Message frequency varies. Message and data rates may apply.

You can opt out at any time by replying STOP to any of our messages. You can request help by replying HELP.

We do not share your phone number or SMS opt-in data with any third parties or affiliates for marketing purposes.

Service providers we use

We use the following service providers to operate our business. They process your information only on our behalf and only to provide their service to us:

• Twilio — to send and receive SMS messages
• Supabase — to store lead and conversation records
• Resend — to send email notifications to our team
• Calendly — to let you self-schedule your inspection
• Vercel — to host this website

None of these providers receive your information for their own marketing.

Data retention

We keep lead and conversation records for as long as needed to serve you and for a reasonable period afterward for our business records. You can request deletion of your record at any time by contacting us at the address below.

Your choices

• Reply STOP to any text from us to opt out of SMS
• Reply HELP to any text from us for help
• Email or call us to ask what we have on file or to request deletion

Children

This site and our services are not directed to children under 13, and we do not knowingly collect information from them.

Changes to this policy

If we change this policy, we'll update the “Last updated” date at the top of this page.

Contact us

Summit Ridge Roofing
3110 NW 112th Pl, Portland, OR 97229
Email: isaiah@getdispatchlabs.com
Phone: (971) 724-1129